Shipping & Returns
Cancellations & Refunds
Cancellations and Refunds to credit cards are subject to a restocking fee of 10%
If store credit is chosen full amount is returned.
If the fault is on the stores this fee will of course be waved.
Return & Exchange Policy
All products have a 14-day return window once marked delivered. We will replace any damaged, or defective products. All returns will be inspected within 3 days of being returned and refunds will be initiated the same day as inspection approval. Sealed product that has been opened can not be returned.
Why inspect?
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This ensures no products are tampered with and returned which could end up in the hands of another customer ruining their experience of opening a new product.
Billing
Billing
We require on all orders shipping and billing to match, any order that doesn't will be canceled. If for whatever reason you wish to ship to a different address for whatever reason, we will require Identification which matches the name on the Payment account.